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Free Shipping across Singapore on orders above S$180
Free Shipping across Singapore on orders above S$180

CANCELLATION & RETURN POLICY

Cancellation Policy

No Cancellation After 24 Hours 

We don’t entertain any cancellation on orders after 24 hours of the order placement. However, If you wish to cancel the order before that, please write to us at hellosg@vanitywagon.com

In case of cancellation, we process the refund within 48 business hours after receiving the request.

Refund Policy

  1. If you receive a product that was damaged during shipment, please write us back with the details on hellosg@vanitywagon.com within 24-48 hours of receiving the product. We will issue a refund.
  2. Should we fail to deliver products due to product unavailability, we will cancel your order and offer you a full refund.
  3. Our delivery teams will attempt to deliver your purchase once or twice, before it is considered a non-delivery and sent back to our HQ. In such cases, you will be given store credit or will have to bear the cost of re-shipment.
  4. For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.

Please note: We do not guarantee the usage of the product for the purposes you may have purchased it from www.vanitywagon.in. We highly recommend that before using any cosmetic products, it is advisable to consult your skin specialist/dermatologist or any competent medical expert about the suitability of the said product on your skin/hair. We do not assume any responsibility for any adverse medical condition if the product is used without verifying with your medical expert. Any claim concerning any reaction or damage due to usage of any product shall be directly made to the respective manufacturing company.

We are not responsible for examining or evaluating, and we do not guarantee the offerings of any of these products that are offered for sale on www.vanitywagon.in does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their statements, ingredients, and other conditions of use.